For general information about delivery and returns visit our shipping information page.

If you have a question or general inquiry about our products please visit our Contact Us page or send an email to

To get help with your order, please contact us below.

Frankford's Online Store Customer Service

You can reach our online store's team by sending an email to:
Or submit your question or comments through our form below and we will get back to you as soon as we can:

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Frequently Asked Questions
Find answers to common questions like:
  • Allergy information
  • Where to find our products
  • Shipping and return policies
Read FAQs
Contact Us
General questions and comments can be sent to
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Our Address
Frankford Candy
9300 Ashton Road
Philadelphia, PA 19114